To create a team, you need to be a Pro, Pro+, or Enterprise user. If you are a free or basic user, you can upgrade your subscription to Genny with just a couple of clicks.
Step 1
Click on the “Invite Members” button, which can be found on the left of your workspace or at the top right-hand side of Genny.
Step 2
Once opened, you will be prompted to enter the email addresses of the people you would like to invite to your team. After you type each email address, press enter to confirm.
Once you are ready to invite, click the invite button.
Step 3
When you add a member to your team, you must purchase an additional seat for your subscription.
🔔 An important thing to note is that all members must have the exact same subscription plan as the team owner. This means the plan tier (Pro, Pro+, Enterprise) and type (annual or monthly) must be the same.
Team Owner: Monthly Pro Plan
Team Member: Monthly Pro+ Plan ❌
Team Member: Annual Pro Plan ❌
Team Member: Monthly Pro Plan ✅
Step 4
Once you have purchased your additional seat(s) for your team, an email will be sent inviting them to join your team.
If you encounter issues when attempting to add members to your team, please contact hello@lovo.ai, and our support team will assist you.