Assistants powered by artificial intelligence (AI) were once the domain of science fiction movies and dystopian novels. These days, despite AI being fully integrated into our everyday lives, few people realize how much they rely on AI’s help and educational abilities.
From chatbots solving our customer service problems to Alexa advising us whether we’ll need an umbrella to AI-integrated apps teaching us foreign languages, AI technology is a constant source of information and education.
It seems logical, then, to use AI in training and development to enhance human capabilities and improve employee performance while freeing up our time and cognitive load for further creation and innovation. Let’s examine why and how to use AI in learning and development (L&D) in 2023.
Why AI Is Ideal for L&D Training Programs
Using a range of AI tools in your learning and development training programs offers several key benefits for both your employees as learners and for L&D managers:
For learners, AI can help:
- Provide a more personalized learning experience
- Maximize the delivery of information
- Customize video content for a deeper connection
- Reinforce learning goals through immediate assessment
For L&D managers, AI can help:
- Reduce time spent developing content
- Speed up the learning process
- Improve training completion rates
- Provide personalized assessment techniques
- Translate materials to make them globally accessible
There’s so much more to L&D than simply training your organization’s workers, and AI can help you reflect that. When you automate certain learning and development processes, it becomes easier to create the kind of continuous learning culture that companies now strive to achieve.
Using AI for training and development can help enhance employee performance while upskilling and reskilling workers to adapt to your organization’s changing needs. Plus, by making L&D more engaging, unique, and accessible, this technology can help boost productivity, increase employee retention, and build a positive company culture.
The Role of AI in Training and Development
Now you know the benefits, how can you incorporate AI into training and development?
Learning management systems (LMS) allow administrators to assign and track structured compliance, HR, and employee development training. AI-powered LMS offer a next-level learning experience platform where algorithms can gather data and customize the learning experience for users.
AI-powered LMS can adapt everything from the pace to the timing to the delivery of information that the learner consumes to fit around their existing knowledge, individual needs, skills gaps, and immediate priorities.
For example, imagine a rookie sales rep is scheduled to have an important sales call. An AI-powered LMS can use their calendar data to automatically send the rep a mini refresher course about making a positive first impression, complete with links to the client’s mission statement and performance objectives.
With these kinds of tailor-made possibilities, AI-powered LMS won’t just transform the educational landscape. They can take users on a unique, personalized learning journey toward a more structured and informed future.
Automate Content Development
Humans have been finding ways to automate tasks for centuries. From the printing press to the factory assembly line, these inventions make our lives easier and increase the cost-effectiveness and efficiency of our output.
AI has the potential to do the same within L&D by automating repetitive tasks and freeing up time for innovation. Tools like AI script generators, AI voice generators, and text-to-speech technology can speed up basic tasks like:
- Generating and editing original written text, scripts, and voiceovers
- Narrating or summarizing text
- Transcribing spoken information
- Designing personalized assessments
- Converting images into text or creating images from text
With AI tools at your fingertips, you can more efficiently prepare corporate learning materials that are more inclusive, personalized, and flexible.
E-Learning With AI
Compared to the employee learning handbooks and paper quizzes of the past, e-learning was a huge step forward for corporate training initiatives. But e-learning suffers from its one-way stream of information. With AI to revolutionize the e-learning model, training and development staff can provide employees the back-and-forth flow of a real conversation with a knowledgeable instructor.
Because AI can imitate human reasoning and reflection so well, you can use it to adapt e-learning processes to different user preferences and strengths. You could even create virtual practice scenarios like meetings and presentations. Chatbots or AI voice generators acting as clients or superiors could then respond to employees with real-time, intelligent commentary and relevant questions.
For example, our AI voice generator, Genny, easily integrates with e-learning platforms to streamline the entire learning and development process. This leaves L&D managers more time to focus on designing more advanced, realistic, and effective e-learning experiences for the future.
What’s more, the conversations between learners and chatbots can inform future training material. These interactions between employees and AI voices give companies tons of useful data about employee needs and competencies and the kind of explanations and feedback that enhance employee learning and development the most.
Your Guide to Using AI in Learning and Development
AI is revolutionizing all kinds of industries, and learning and development is no exception. Leverage the power of tools like AI voice generators and text-to-speech to improve your training and development content, systems, and results.
Don’t get left behind! Try out Genny today to start using AI in your L&D.